Question 1

Emergency Contacts Alert!

Accepted Answer

In the event of an emergency, our initial contact will be with you. If we are unable to reach you, we will then get in touch with the designated emergency contacts. These contacts should be individuals other than yourself or your partner, and they should be capable of caring for your pup(s) either when we cannot reach you or when you are away. One emergency contact is REQUIRED!

Question 2

Vaccination Warnings!

Accepted Answer

Review / Update

Question 3

Balance Due on Account!   Click Here to Pay!

Accepted Answer

PAYMENT-Online Payment

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Question 4

Negative Pass Alert!

Accepted Answer

Negative Pass Alert! Pass Purchase / Payment Required!

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Purchase Passes

Question 5

Low Pass Alert!

Accepted Answer

Heads Up! It looks like one of your passes are running low!

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Purchase Passes

Question 6

Action Required! MyAccount NOT linked to Client Record!

Accepted Answer

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Question 7

MyAccount Status - Pending Sync

Accepted Answer

Welcome to Happy Hounds MyAccount!

Nice work creating your MyAccount! While your account has been created, it has not yet been linked with your client records. Some information will not be populated until this has been complete. No need to worry! This will be completed in the background. Please allow up to 24 hours for your account to be linked.