The following announcement was sent out to all active clients on Friday, May 27th
We’re reaching out to you to inform you of some updates at Happy Hounds that will take effect on Tuesday, June 1st.
New Pricing will take effect June 1st 2022
As mentioned previously, we will be increasing our Daycare & Boarding prices. Please click HERE to find a complete listing of our new prices.
Early Arrival / Late Departure
Early Arrival (Drop-Off) hours are now 6:00 AM to 7:00 AM
Late Departure (Pick-Up) hours are now 7:00 PM to 8:00 PM.
The Early Arrival / Late Departure fees have remained the same, $10 per 1/2 hour.
Late Cancelation / No-Show
With the increase of volume and limited space availability, we have adjusted our late cancellation and no-show policy. Please click HERE to view our complete policy.
Cancellation Policy: Cancellations not received by 7:00 PM the day PRIOR to the scheduled arrival are subject to a $15 Late Cancellation fee.
No-Show Policy: Any reservations that are not dropped off during the scheduled arrival window will be charged a $20 “NO-Show” fee.
For your convenience, Daycare reservations can now be canceled online. You may access the cancellation form by clicking HERE or from our website by clicking the “Cancel a Reservation” button on the top of the Daycare page. At this time the form should only be used to cancel Daycare reservations. Please E-Mail or call to cancel Boarding reservations.
We greatly appreciate your continued love and support through this time of growth and change. If you have any questions or concerns regarding any of the upcoming changes, do not hesitate to reach out to us.