Happy Hounds is staffed 365 Days / 7 Days a week / 24 Hours! 100% supervised Cage Free care!

Happy Hounds is staffed 365 Days / 7 Days a week / 24 Hours! 100% supervised Cage Free care!

Arrival (Drop Off) / Departure (Pick-Up)

Arrival / Departure

NOTE: There are NO arrivals or departures between 10:00 AM – 2:00 PM. Lobby doors are locked!

We understand that sometimes there is a need to drop off / pick up outside of our normal hours.

Accommodations for Early Arrivals / Late Departures must be made in advance.

Arrival Note: Drop-Off for boarding dogs arriving in the morning is between 7:00 AM – 10:00 AM and will be charged for a day of daycare. If you wish to drop off in the afternoon, Drop-Off is between 2:00 PM – 5:00 PM. You will not be charged daycare but will be charged $20 for the evening arrival fee per dog.

Departure Note: Boarding dogs with AM departures must be picked up by 10:00 AM.

What should I Pack?

What should I Pack?

• Leash (Required)
• Snap Release Collar (No Tags!)
• Food (Kibble, Additives, Topper, Etc.)
• Treats / Greenies / Dental Chews
• Medication (if needed)

Requirements

Enrollment

All dogs are required to complete the full Enrollment Process in order to attend Daycare or Overnight Boarding.

Leash Requirements

All dogs must be on a 6 ft or less leash during arrival and departure.

Dog Collar Requirements

All dog collars must be free of tags and must be “snap release”. Dogs that arrive with a non snap release collar will be provided a temporary collar during their visit.

Attendance

All dogs are required to have attended a minimum of ONE day within the past year PRIOR to any overnight boarding stay to ensure they are still comfortable within the pack.

Vaccinations

The following vaccinations / tests are required to be up to date and clients are required to provide documentation.

• Bordetella (Kennel Cough)
• DHLPP
• Rabies
• Fecal Float (Negative Worm Test)

Reservations

Reservations are required to be scheduled in advance for Daycare & Overnight Boarding.

In order to ensure availability, we recommend scheduling at least 2 weeks in advance.

Reservation Request

Cancellation Policy

Cancellations must be made no later than 7:00 PM the day prior to scheduled arrival in order to avoid a Late Cancellation Fee.

Read our full Cancellation / No-Show Policy for details.

Cancellation Request

Payment

We do not require any deposits. Payment for Daycare & Overnight Boarding is due upon departure.

Emergency Contacts

All clients are required to have up to date emergency contacts that in the event of an emergency can pickup your dog.