Guest Policy / Requirements

Enrollment

All dogs are required to complete the full Enrollment Process in order to attend Daycare or Overnight Boarding.

Leash Requirements

All dogs must be on a 6 ft or less leash during arrival and departure.

Dog Collar Requirements

All dog collars must be free of tags and must be “snap release”. Dogs that arrive with a non snap release collar will be provided a temporary collar during their visit.

Attendance

All dogs are required to have attended a minimum of ONE day within the past year PRIOR to any overnight boarding stay to ensure they are still comfortable within the pack.

Vaccinations

The following vaccinations / tests are required to be up to date and clients are required to provide documentation.

  • Bordetella (Kennel Cough)
  • Canine Influenza
  • DHLPP
  • Rabies
  • Fecal Float (Negative Worm Test)

Reservations

Reservations are required to be scheduled in advance for Daycare & Overnight Boarding.

In order to ensure availability, we recommend scheduling at least 2 weeks in advance.

Cancellation Policy

Cancellations must be made no later than 7:00 PM the day prior to scheduled arrival in order to avoid a Late Cancellation Fee.

Read our full Cancellation / No-Show Policy for details.

Payment

We do not require any deposits. Payment for Daycare & Overnight Boarding is due upon departure.

Flea & Tick Prevention

While Flea & Tick prevention is not required at this time, it is STRONGLY recommended.